Do you have prices online, or do you have online ordering?

Chords Canada's website does not list prices, and we also do not currently offer online purchasing (shopping cart). There are a couple of reasons for this. First and foremost, we just enjoy giving you old-fashioned, top-notch customer service. We want to offer a more personalized experience to our customers, rather than just a "click and buy" service. In addition, our experience over the years is that the majority of our customers have many questions and/or want advice before they order. Many are beginners to Japanese music, so they have no idea what they need or - more importantly to us - what they do not need. When we discuss our customers' requirements with them, it often turns out that they would have ordered a wrong item, or that they were going to order something unnecessary (such as beginner students trying to order a set of strings with their new koto or shamisen , because they do not realize the instrument comes with strings included). So by communicating with you before you place your order, we can ensure that you get the best service and the best products for your needs. (And we get to discover what nice people you are that way, too.)

You quote your prices in Canadian dollars. What do I have to do to convert that to my own currency?

If you are paying using a credit card or PayPal, you do not need to do anything at all. The entire transaction is handled for you by the card issuer or by PayPal. Chords will bill you in Canadian dollars. If you pay by credit card, when you receive your monthly statement, you will see our Canadian charge (usually in the description column), and then you will see the charge converted into your own currency in the amount column. So you just pay the amount showing on your statement. If you are paying by PayPal, the conversion usually takes place on their website as you make the payment.

If you would like an approximate conversion of our Canadian dollar pricing before you place your order, you can use the Currency Converter provided for your convenience on our navigation bar. However, please note that the Currency Converter is for information purposes only. Actual conversion rates differ from day to day and may differ according to your credit card company or PayPal.

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